The greatest challenge a modern adjuster faces is managing their claims desk with the myriad of tools available to them. Despite the insurance industry’s desire to move into the digital claims era, handling a high volume of low-complexity claims can still be as daunting as it was 30 years ago. For adjusters to reach maximum efficiency, they need a single, unifying platform that can receive simpler claims and automate the handling process; moreover, the platform must be able to integrate with the carriers’ current claim management system or stand on its own in a non-integrated capacity.
Thankfully, the HOMEE Claims Workshop achieves these key results:
The HOMEE Claims Workshop manages low-complexity claims end-to end, enabling the adjuster to communicate and instantaneously receive vital information from the policyholder and service provider during a claim. With Claims Workshop’s new Self-Service feature, adjusters can create a claim, receive notifications when there’s a change in status, communicate with the HOMEE assigned to the claim, upload photos/documents, and even approve or reject estimates.
By utilizing the HOMEE Claims Workshop, adjusters will no longer have to organize all the moving parts that come with handling property claims. Being able to review the claim status and follow up with comments, requests, or questions helps empower the adjuster to focus on more complex claims while HOMEE streamlines their low-complexity files. The HOMEE Claims Workshop also comes with access to the highly curated HOMEE Pro Network with registered service Pros across the USA. Upon filing a claim, the Insured is instantaneously connected to the right Service Pro on the HOMEE network. Once the insured accepts the Service Pro’s estimate they get updates as the claim progresses and experiences quality repairs in their home faster than ever before.
With this new suite of functions that the adjuster can now perform in HOMEE’s Claims Workshop, it makes sense that industry leaders are turning to HOMEE to fast-track their low-complexity claims process. Centralizing all the property claims’ stakeholders onto one platform results in efficient handling, reduced cycle times, and higher NPS ratings from happier insureds. Now, insurers and their adjusters can benefit from the amazing results that come from using HOMEE as a direct repair solution.
ABOUT HOMEE
HOMEE is leading the digitization of property claims. HOMEE’s pioneering technology connects insurers, policyholders and skilled service providers throughout the lifecycle of a claim. The HOMEE Claims platform, in combination with its highly curated network of service providers, is utilized by leading firms in the insurance sector to dramatically improve the claims experience for policyholders. HOMEE is backed by investment from leading insurance companies such as State Farm, Liberty Mutual, The Hartford and Desjardins. For additional information on the HOMEE Claims platform visit www.HOMEE.com.