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Skip Accessibility Statement
At HOMEE, we are proud of the technology we create; however, our technology is only most effective if it can be accessed and used by all, including those with disabilities. Therefore, HOMEE is committed to facilitating the accessibility and usability of our website (“homee.com”), mobile applications and other digital offerings. HOMEE is in the process of implementing the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as its web accessibility standard. Our digital offerings will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies. Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any particular web page or app screen owned by HOMEE, please contact us at info@homee.com or call us toll-free at 1-855-964-6633. If you do encounter an accessibility issue, please be sure to specify the web page or app screen in your email, and we will make all reasonable efforts to make that page accessible for you.

Leveraging Support and Resources: A Guide to Success with HOMEE

by Martha Ducharme - Apr 17, 2024 10:31:17 AM

Navigating the intricacies of home repair and maintenance can often feel like a daunting task, especially when faced with urgent needs.  The right support and resources are at your disposal, you don't have to go at it alone. At HOMEE, we understand the importance of providing not only efficient services but also comprehensive support to ensure your success in every project. In this guide, we'll explore how you can quickly reach assistance, communicate effectively, and access valuable resources to streamline your experience with HOMEE. 

  • Quick Access to Support: When time is of the essence and you find yourself in need of immediate assistance, HOMEE's Customer Success team is your go-to resource. Whether you're unsure about the type of service you require or need urgent help, our dedicated team is available to swiftly assess your needs and connect you with the right professional.  
  • Streamlined Communication Channels: Effective communication is key to the success of any project. To ensure clarity and efficiency, it's essential to channel all communication and inquiries through HOMEE. By centralizing communication through our platform, you can avoid confusion and ensure that all parties are kept informed every step of the way.  
  • If your assignment was sent through CoreLogic, respond and return your estimate directly within the estimating platform. 
  • Access to Pro Guidelines: Understanding the specific requirements and guidelines of each Carrier Client is crucial for delivering exceptional service. With 24-hour access to HOMEE Pro Guidelines, you can easily access detailed instructions tailored to each client. Whether you need to know what supporting documentation is required or what to take along for an onsite visit, our Pro Guidelines provide all the information you need for a successful project. 
  • Go to HOMEE University (see Pro Account Manager if support is needed). 
  • Leveraging HOMEE University: For comprehensive resources and training materials, HOMEE University is your ultimate destination. Here, you can locate Pro Guidelines for any client, access training modules, and stay updated on the latest industry trends. Empower yourself with knowledge and expertise to excel in your projects with HOMEE University. 

At HOMEE, we're committed to your success every step of the way. By leveraging our support team, communicating effectively, and accessing valuable resources, you can navigate your projects with confidence and efficiency. You are not alone on this journey – HOMEE is here to support you and ensure your success in every endeavor.


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