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Skip Accessibility Statement
At HOMEE, we are proud of the technology we create; however, our technology is only most effective if it can be accessed and used by all, including those with disabilities. Therefore, HOMEE is committed to facilitating the accessibility and usability of our website (“homee.com”), mobile applications and other digital offerings. HOMEE is in the process of implementing the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as its web accessibility standard. Our digital offerings will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies. Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any particular web page or app screen owned by HOMEE, please contact us at info@homee.com or call us toll-free at 1-855-964-6633. If you do encounter an accessibility issue, please be sure to specify the web page or app screen in your email, and we will make all reasonable efforts to make that page accessible for you.

Maximizing Success: A Guide to Preventing Claim Cancellations with HOMEE

by Larry Nettles - Apr 17, 2024 10:30:29 AM

As service providers, your commitment to reliability and efficiency is paramount, especially when entrusted with fulfilling restoration services for customers in their greatest time of need. At HOMEE, we're dedicated to ensuring seamless experiences for both our service providers and customers alike. In this guide, we'll explore proactive measures to prevent claim cancellations, emphasizing the importance of accuracy, communication, and responsiveness in fostering successful partnerships. 

  • Innovative Technology for Precision: HOMEE leverages cutting-edge technology to match service providers with assignments tailored to their expertise and coverage area. By reviewing and updating your zip code coverage and services in your ProfileGorilla profile, you can ensure that you receive assignments that align with your capabilities. This proactive step not only minimizes the risk of handling tasks beyond your scope but also enhances overall efficiency and customer satisfaction. 
  • Optimizing Notification Preferences: Effective communication is key to staying informed and responsive to new assignments. Set your notification preferences in Corelogic Claims Connect/Workspace and enable notifications in the HOMEE Pro Portal to receive timely updates on new assignments. By staying proactive in monitoring new opportunities, you can promptly accept assignments that match your availability and expertise, reducing the likelihood of cancellations due to delays or oversights. 
  • Maintaining Pro Portal Accuracy and Responsiveness: Your profile serves as a vital tool in facilitating smooth interactions and assignments. Ensure that your profile information, including capacity count and status, is accurate and up to date in the Pro Portal. In the event that you're assigned a claim based on outdated information, we encourage you to accept and complete the assignment to avoid disruptions to our customers. You can then update your profile information to prevent future mismatches and enhance the efficiency of assignment allocations. 

At HOMEE, our goal is not only to minimize claim cancellations but also to foster strong partnerships built on reliability and excellence. By using technology, optimizing notification preferences, and maintaining profile accuracy, service providers can play a pivotal role in achieving this goal. Remember, every proactive step you take contributes to a smoother and more successful experience for both you and our valued customers. Let's work together to maximize success and deliver exceptional service with HOMEE. 


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