Skip Accessibility Statement

At HOMEE, we are proud of the technology we create; however, our technology is only most effective if it can be accessed and used by all, including those with disabilities. Therefore, HOMEE is committed to facilitating the accessibility and usability of our website (“homeeondemand.com”), mobile applications and other digital offerings. HOMEE is in the process of implementing the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as its web accessibility standard. Our digital offerings will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies.Please be aware that our efforts are ongoing. If at any time you have specific questions or concerns about the accessibility of any particular web page or app screen owned by HOMEE, please contact us at info@homeeondemand.com or call us toll-free at 1-855-964-6633. If you do encounter an accessibility issue, please be sure to specify the web page or app screen in your email, and we will make all reasonable efforts to make that page accessible for you.

Home warranty claims just went digital.

With HOMEE’s integrated desktop and mobile solution, home system and appliance repairs are handled quickly and seamlessly—without a large call center.

HOMEE connects homeowners directly with service providers. Everyone wins.

Home Warranty Companies

Oversight of all service requests
Easy-to-use service order management software
Visibility into performance of in-house maintenance techs
Solutions for emergency maintenance issues

Homeowners

Easy way to submit claim service requests
Timely response and resolution
Visibility into status and progress
Flexibility to fit into their schedules

Expect more with HOMEE.

More Control

Streamlined claims process management
Real-time insights
HOMEE’s network of background-checked providers (where available)

Happier Homeowners

Easy, app-based solution
Complete visibility on service request status
Convenient service scheduling

How it Works

Homeowner Places Request

Homeowner Places Request

Homeowners place service requests through the HOMEE app at their convenience without the need for scheduling. After entering photos and notes, homeowners request the service type needed and request claim manager approval.

Manager Approves Request

Manager Approves Request

Claims manager reviews and authorizes the work order or changes service type needed, then assigns the job to in-house maintenance techs, a preferred network, or the open HOMEE network.

Work is Routed

Once approved by the claims manager, homeowner places the request for a Pro at their convenience. If using in-house staff or a preferred network, the job is queued for the next available tech. If using the open HOMEE network, the right Pro is immediately dispatched to the job and the claims manager maintains oversight with real-time GPS tracking.

Work is Completed

Work is Completed

When the pro arrives, they will start the project timer and begin work. If using the open HOMEE network, work is charged at a by-minute rate set by HOMEE. If a HOMEE pro needs to leave to pick up materials, the job pauses and will start again when they return. When the job is complete, all labor and material charges are added to the invoice, along with before and after photos and notes.

Request a Demo

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